Clinical Consultant on Call for Home Health and Hospice

Real-time guidance to help your team navigate clinical and compliance questions.

Healthcare Provider Solutions - Consultant on Call
AN EXTENSION OF YOUR TEAM.
JUST A CALL AWAY.

YEARS IN BUSINESS

AGENCIES SUPPORTED NATIONWIDE

OF CHARTS REVIEWED BY US-BASED CLINICIANS

EMR SYSTEMS UTILIZED

STOP CHASING CLAIMS. START GROWING YOUR AGENCY.
25 YEARS IN BUSINESS
130+ AGENCIES SUPPORTED NATIONWIDE
100% US-BASED SUPPORT
15+ EMR SYSTEMS UTILIZED

Your staff doesn’t have to navigate clinical or regulatory challenges alone.

On-demand access to clinical consulting support when questions arise and decisions matter.

With HPS, you have ACHC & CHAP-certified consultants who understand your world and can provide direction on survey outcomes, documentation questions, or eligibility decisions.

We help your team respond confidently, not reactively, so compliance stays protected and care stays consistent.

Schedule a Call to Learn More About Our On-Call Consulting

Your staff doesn’t have to navigate clinical or regulatory challenges alone.

On-demand access to clinical consulting support when questions arise and decisions matter.

With HPS, you have ACHC & CHAP-certified consultants who understand your world and can provide direction on survey outcomes, documentation questions, or eligibility decisions. We help your team respond confidently, not reactively, so compliance stays protected and care stays consistent.

Schedule a Call to Learn More About Our On-Call Consulting

With HPS, you have ACHC & CHAP-certified consultants who understand your world and can provide direction on survey outcomes, documentation questions, or eligibility decisions.

Your staff doesn’t have to navigate clinical or regulatory challenges alone.

On-demand access to clinical consulting support when questions arise and decisions matter.

With HPS, you have ACHC & CHAP-certified consultants who understand your world and can provide direction on survey outcomes, documentation questions, or eligibility decisions. We help your team respond confidently, not reactively, so compliance stays protected and care stays consistent.

Schedule a Call to Learn More About Our On-Call Consulting

CLINICAL SUPPORT THAT WORKS THE WAY YOUR AGENCY DOES
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COMPLIANT DECISIONS, MADE WITH CONFIDENCE

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US-BASED ACHC & CHAP CERTIFIED CONSULTANTS

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ELIGIBILITY & RECERTIFICATION CLARITY

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REAL-WORLD GUIDANCE YOU CAN APPLY IMMEDIATELY

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SUPPORT THAT STRENGTHENS YOUR TEAM

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RESPONSIVE HELP WHEN YOU NEED IT MOST

Compliance That Protects What You've Built

Secure your agency's reputation, revenue, and readiness, starting with CHAP certified support.

 CHAP-Verified QAPI Program

Confidence Comes Standard with CHAP-Verified QAPI Programs

HPS delivers CHAP-verified QAPI programs designed to meet CMS Conditions of Participation while supporting continuous, agency-wide performance improvement. Our QAPI framework is developed and supported by consultants certified in both CHAP and ACHC standards, ensuring your program aligns with accreditation expectations, regulatory requirements, and real-world operations.



CHAP-Verified QAPI Framework


CMS Condition of Participation Alignment


Survey-Ready Documentation & Oversight


Data-Driven Performance Improvement
WHY AGENCIES CHOOSE HPS FOR
CLINICAL CONSULTANT ON CALL

When questions arise that can’t wait, from hospice eligibility and recertifications to F2F encounter compliance, our consultants are ready to respond. Each consultation connects you with a CHAP & ACHC certified, U.S.-based professional who understands your agency’s workflow and the regulations shaping it. You’ll receive practical guidance that protects compliance, reduces uncertainty, and ensures your decisions align with CMS expectations.

Surveys can be stressful, but they don’t have to disrupt your agency. HPS consultants offer direction before, during, and after the process, including reviewing findings, identifying compliance gaps, and helping your team develop a complete, compliant plan of correction. We don’t just help you respond; we help you strengthen internal processes to reduce future risk and survey stress.

Every on-call interaction is an opportunity for your staff to learn and grow. Our consultants explain why regulatory standards matter and how to apply them, helping your team build a stronger understanding of best practices over time. The result? A more confident, compliant clinical team and fewer recurring issues across your agency.

When Clinical Questions Can’t Wait, HPS is your Next Call

Access U.S.-based, CHAP & ACHC certified consultants who deliver the answers, insight, and confidence your team needs, exactly when you need them.

From navigating complex hospice eligibility decisions to responding to survey findings, HPS consultants provide the practical, compliant guidance that keeps your agency moving forward. Whether it’s one question or ongoing support, your staff can count on clear direction grounded in regulatory expertise and real-world experience.

Schedule a Call to Learn More About Our On-Call Consulting

When Clinical Questions Can't Wait, HPS is your Next Call

Access U.S.-based, CHAP & ACHC certified consultants who deliver the answers, insight, and confidence your team needs, exactly when you need them.

From navigating complex hospice eligibility decisions to responding to survey findings, HPS consultants provide the practical, compliant guidance that keeps your agency moving forward. Whether it’s one question or ongoing support, your staff can count on clear direction grounded in regulatory expertise and real-world experience.

Schedule a Call to Learn More About Our On-Call Consulting

From navigating complex hospice eligibility decisions to responding to survey findings, HPS consultants provide the practical, compliant guidance that keeps your agency moving forward. Whether it’s one question or ongoing support, your staff can count on clear direction grounded in regulatory expertise and real-world experience.

When Clinical Questions Can't Wait, HPS is your Next Call

Access U.S.-based, CHAP & ACHC certified consultants who deliver the answers, insight, and confidence your team needs, exactly when you need them.

From navigating complex hospice eligibility decisions to responding to survey findings, HPS consultants provide the practical, compliant guidance that keeps your agency moving forward. Whether it’s one question or ongoing support, your staff can count on clear direction grounded in regulatory expertise and real-world experience.

Schedule a Call to Learn More About Our On-Call Consulting

HPS Billing & Collections - Healthcare Provider Solutions

Two Free Evaluations. Two Critical Revenue Functions.

Choose between a receivables performance review or a coding & OASIS accuracy assessment, each designed to give leadership clear, structured insight into a different side of revenue performance.

Free AR Evaluation Analysis

Gain clear visibility into your receivables, build confidence in your billing performance, and take a proactive approach to managing cash flow.

What this review provides:
  • Clear visibility into how your receivables are performing
  • Insight into what’s working well and where payments may be slowing
  • A proactive way to manage cash flow with confidence
Best for agencies concerned about cash flow delays or growing AR
Request Free Review

Free Coding & OASIS Review

A timely review of your charts can uncover missed revenue opportunities and highlight patterns that aren’t visible in standard reporting.

What this review provides:
  • An objective assessment of coding accuracy and OASIS alignment
  • A second look at how consistently documentation supports the codes required
  • Clear, practical observations that can be used to validate current performance or fine-tune process
Best for agencies concerned about coding performance.
Request Free Review
CONFIDENTLY NAVIGATE POLICY AND REIMBURSEMENT SHIFTS
Healthcare Provider Solutions - HPS
CMS Rule Tracking
Healthcare Provider Solutions - HPS - US-Based
100% US-Based Team
Healthcare Provider Solutions - HPS
On Call Consulting
Healthcare Provider Solutions - HPS
Regulatory Education & Oversight
CMS Rule Tracking
100% US-Based Team
On Call Consulting
Regulatory Education & Oversight

Join The HPS Alliance!

With an annual subscription to the HPS Alliance, you’ll gain access to the tools needed to build and sustain a successful agency. Led by Melinda Gaboury, CEO – and our team of clinical consultants – our exclusive webinars, workshops, resources and consulting will empower your agency to achieve success!

ADDITIONAL CONSULTING SERVICES
Medical Review Consulting
Operations Process Review
Clinical Compliance Consulting
RECENT ARTICLES
Reviewing HHVBP Updates in the Recently Released Interim and Annual Performance Reports

Guidance for HOPE Tool Access for Transmissions

Today, we’ll be addressing updates to the Hospice Quality Reporting Program. A newly released 5-part video series is now available to support training on the HOPE tool. The first of the five-part series offers an introduction and general overview of HOPE.

Fill out the form below to learn more about our Home Health and Hospice Clinical Consultant on Call service.