AN EXTENSION OF YOUR TEAM.
JUST A CALL AWAY.
YEARS IN BUSINESS
AGENCIES SUPPORTED NATIONWIDE
OF CHARTS REVIEWED BY US-BASED CLINICIANS
EMR SYSTEMS UTILIZED
STOP CHASING CLAIMS. START GROWING YOUR AGENCY.
Your staff doesn’t have to navigate clinical or regulatory challenges alone.
On-demand access to clinical consulting support when questions arise and decisions matter.
With HPS, you have ACHC & CHAP-certified consultants who understand your world and can provide direction on survey outcomes, documentation questions, or eligibility decisions.
We help your team respond confidently, not reactively, so compliance stays protected and care stays consistent.
Schedule a Call to Learn More About Our On-Call Consulting
Your staff doesn’t have to navigate clinical or regulatory challenges alone.
On-demand access to clinical consulting support when questions arise and decisions matter.
With HPS, you have ACHC & CHAP-certified consultants who understand your world and can provide direction on survey outcomes, documentation questions, or eligibility decisions. We help your team respond confidently, not reactively, so compliance stays protected and care stays consistent.Schedule a Call to Learn More About Our On-Call Consulting
With HPS, you have ACHC & CHAP-certified consultants who understand your world and can provide direction on survey outcomes, documentation questions, or eligibility decisions.
Your staff doesn’t have to navigate clinical or regulatory challenges alone.
On-demand access to clinical consulting support when questions arise and decisions matter.
With HPS, you have ACHC & CHAP-certified consultants who understand your world and can provide direction on survey outcomes, documentation questions, or eligibility decisions. We help your team respond confidently, not reactively, so compliance stays protected and care stays consistent.Schedule a Call to Learn More About Our On-Call Consulting
CLINICAL SUPPORT THAT WORKS THE WAY YOUR AGENCY DOES
COMPLIANT DECISIONS, MADE WITH CONFIDENCE
US-BASED ACHC & CHAP CERTIFIED CONSULTANTS
ELIGIBILITY & RECERTIFICATION CLARITY
REAL-WORLD GUIDANCE YOU CAN APPLY IMMEDIATELY
SUPPORT THAT STRENGTHENS YOUR TEAM
RESPONSIVE HELP WHEN YOU NEED IT MOST
Compliance That Protects What You've Built
Secure your agency's reputation, revenue, and readiness, starting with CHAP certified support.

CHAP-Verified QAPI Program
Confidence Comes Standard with CHAP-Verified QAPI Programs
HPS delivers CHAP-verified QAPI programs designed to meet CMS Conditions of Participation while supporting continuous, agency-wide performance improvement. Our QAPI framework is developed and supported by consultants certified in both CHAP and ACHC standards, ensuring your program aligns with accreditation expectations, regulatory requirements, and real-world operations.
WHY AGENCIES CHOOSE HPS FOR
CLINICAL CONSULTANT ON CALL
When questions arise that can’t wait, from hospice eligibility and recertifications to F2F encounter compliance, our consultants are ready to respond. Each consultation connects you with a CHAP & ACHC certified, U.S.-based professional who understands your agency’s workflow and the regulations shaping it. You’ll receive practical guidance that protects compliance, reduces uncertainty, and ensures your decisions align with CMS expectations.
Surveys can be stressful, but they don’t have to disrupt your agency. HPS consultants offer direction before, during, and after the process, including reviewing findings, identifying compliance gaps, and helping your team develop a complete, compliant plan of correction. We don’t just help you respond; we help you strengthen internal processes to reduce future risk and survey stress.
Every on-call interaction is an opportunity for your staff to learn and grow. Our consultants explain why regulatory standards matter and how to apply them, helping your team build a stronger understanding of best practices over time. The result? A more confident, compliant clinical team and fewer recurring issues across your agency.
When Clinical Questions Can’t Wait, HPS is your Next Call
Access U.S.-based, CHAP & ACHC certified consultants who deliver the answers, insight, and confidence your team needs, exactly when you need them.
From navigating complex hospice eligibility decisions to responding to survey findings, HPS consultants provide the practical, compliant guidance that keeps your agency moving forward. Whether it’s one question or ongoing support, your staff can count on clear direction grounded in regulatory expertise and real-world experience.
Schedule a Call to Learn More About Our On-Call Consulting
When Clinical Questions Can't Wait, HPS is your Next Call
Access U.S.-based, CHAP & ACHC certified consultants who deliver the answers, insight, and confidence your team needs, exactly when you need them.
From navigating complex hospice eligibility decisions to responding to survey findings, HPS consultants provide the practical, compliant guidance that keeps your agency moving forward. Whether it’s one question or ongoing support, your staff can count on clear direction grounded in regulatory expertise and real-world experience.
Schedule a Call to Learn More About Our On-Call Consulting
From navigating complex hospice eligibility decisions to responding to survey findings, HPS consultants provide the practical, compliant guidance that keeps your agency moving forward. Whether it’s one question or ongoing support, your staff can count on clear direction grounded in regulatory expertise and real-world experience.
When Clinical Questions Can't Wait, HPS is your Next Call
Access U.S.-based, CHAP & ACHC certified consultants who deliver the answers, insight, and confidence your team needs, exactly when you need them.
From navigating complex hospice eligibility decisions to responding to survey findings, HPS consultants provide the practical, compliant guidance that keeps your agency moving forward. Whether it’s one question or ongoing support, your staff can count on clear direction grounded in regulatory expertise and real-world experience.
Schedule a Call to Learn More About Our On-Call Consulting
Two Free Evaluations. Two Critical Revenue Functions.
Choose between a receivables performance review or a coding & OASIS accuracy assessment, each designed to give leadership clear, structured insight into a different side of revenue performance.
Free AR Evaluation Analysis
Gain clear visibility into your receivables, build confidence in your billing performance, and take a proactive approach to managing cash flow.
- Clear visibility into how your receivables are performing
- Insight into what’s working well and where payments may be slowing
- A proactive way to manage cash flow with confidence
Free Coding & OASIS Review
A timely review of your charts can uncover missed revenue opportunities and highlight patterns that aren’t visible in standard reporting.
- An objective assessment of coding accuracy and OASIS alignment
- A second look at how consistently documentation supports the codes required
- Clear, practical observations that can be used to validate current performance or fine-tune process
CONFIDENTLY NAVIGATE POLICY AND REIMBURSEMENT SHIFTS
CMS Rule Tracking
100% US-Based Team
On Call Consulting
Regulatory Education & Oversight
Join The HPS Alliance!
With an annual subscription to the HPS Alliance, you’ll gain access to the tools needed to build and sustain a successful agency. Led by Melinda Gaboury, CEO – and our team of clinical consultants – our exclusive webinars, workshops, resources and consulting will empower your agency to achieve success!
ADDITIONAL CONSULTING SERVICES
Medical Review Consulting
Operations Process Review
Clinical Compliance Consulting
RECENT ARTICLES
2027 Hospice Proposed Rule: Key Payment Updates, SSVI, and What Providers Need to Know
The Hospice 2027 Proposed Payment and Wage Index Rule has officially been released, and it’s one of the most comprehensive updates the hospice industry has seen in recent years. Issued at the beginning of April, this proposed rule goes beyond routine payment adjustments, introducing a broader range of policy updates and new considerations that providers need to understand and prepare for.
A Guide to Notice of Termination/Revocation (NOTR) Compliance
Understanding hospice billing requirements is critical to maintaining compliance and avoiding disruptions in patient care. When a hospice patient is discharged alive or elects to revoke their hospice benefit, the provider must submit a Notice of Termination/Revocation (NOTR).
Understanding the Updated Advanced Beneficiary Notice of Non-Coverage Form
An important update providers should implement immediately is the revised fee-for-service ABN, or Advanced Beneficiary Notice of Non-Coverage form. This form is used when a patient requests, or is expected to require, services that are not covered by Medicare, making it a critical component of both patient communication and proper billing practices.
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